FAQ

Do you take insurance?

Minnesota Integrative Health Studio is not in-network with any health insurance companies, and we do not bill health insurance for any services at this time. We can accept payment for some services with HSA or FSA cards. We also accept credit cards, cash, or check. Regardless of your method of payment, we do require a credit card on file to reserve your appointment. You may choose to use a different method of payment at time of service.

We can provide you with a super bill for some services including private acupuncture. This requires payment made in full to our clinic at the time of your service. You can then submit your super bill to your insurance for possible reimbursement if acupuncture is a covered benefit under your plan. We cannot guarantee reimbursement for any services, you must contact your insurance directly to determine whether you will be reimbursed for out-of-network acupuncture.

What should I do to prepare for my appointment?

Please fill out all intake and consent forms online prior to your appointment. This will allow us to review your information ahead of time to ensure you get more time focused on your treatment or service. If you are unable to fill out the forms online ahead of time, please arrive at least 15 minutes early for your appointment so our staff can help you fill out the forms on site.

Please arrive at least 5 minutes early for all appointments to allow time for check in. If you are more than 10 minutes late for any appointment, we may need to reschedule you.

For acupuncture, please wear or bring loose, comfortable clothing so your provider can easily access your arms and legs.

For Pilates, Yoga or any other movement therapy, please wear comfortable athletic clothing that allows you to freely and comfortably move your body.

For infrared sauna, please come prepared with two towels. You will need one for your body, and we ask that you please sit on a towel while in the sauna. We can provide towel service for an additional $2. Please also be sure to bring water to stay hydrated! We do have bottled water and other beverages for purchase at our front desk. You may also plug in your own audio device via auxiliary cable.

What is Pilates?

To read more about Pilates, please GO HERE

What is Acupuncture and Traditional Chinese medicine?

Please refer to our SERVICES PAGE to read more about all of our available services. If you have additional questions, please feel free to CONTACT US

Does Acupuncture hurt?

This is a very common question. Acupuncture needles are extremely thin, about the width of a cat whisker. They are much smaller than a hypodermic needle that may be used for injections or IVs. The majority of patients, even those with needle phobia, are pleasantly surprised to find acupuncture is generally very relaxing and they do not experience pain with their treatment. You may feel a slight pinch with needle insertion, followed by a dull ache, tingling, heaviness or warmth. These are all completely normal sensations and should fade away quickly after insertion. Many patients feel a deep sense of relaxation and fall asleep during a treatment.

How many acupuncture treatments will I need?

This depends upon many factors, such as number of complaints, whether the condition is acute or chronic, general lifestyle, and what other treatments or activities you are doing outside of acupuncture. Many acute complaints can be addressed within 1-5 visits. Chronic and complex conditions often take several treatments, up to 10 or more, to see lasting results. Every patient’s situation is unique, and your treatment plan and progress will be unique to you as well. Your provider will create a customized treatment plan for you based on your health goals.

What is your cancellation policy?

It is our policy to be as accommodating as possible for you to schedule your appointments. Consistent attendance allows you to progress, which will result in moving towards results and outcomes for your goals. In the event that you are unable to make one of your appointments, please contact us at least 24 hours in advance. We will help you reschedule your appointment. All appointments may be scheduled online or during operating hours only. **Cancellations must be made 24 hours or more in advance of a scheduled appointment. No-shows or appointments cancelled with less than 24 hours notice will result in a fee charged to the client/patient.** This includes both virtual online or appointments at a Minnesota Integrative Health Studio LLC facility. Exceptions will be made for true emergent situations on a case by case basis

What precautions are you taking for COVID-19?

Please GO HERE to read our most up to date COVID-19 policy.